Contact Codate — UK Support for AI Crypto Trading

Want to drop the Codate team a line? Reach us by email and we'll be back to you as fast as we're able. Our support crew is on hand with your account, how the platform runs, your withdrawals, and anything you'd like to clear up before you register.

Support

For general queries and account help, email us at:
[email protected]

Response times

We usually reply inside a working day, Monday to Friday, 10:00 to 17:00 UK time. Already signed up? Once you're logged in you can also message your assigned personal manager directly from the dashboard.

Before you write

• Have a look at the main page first — plenty of common questions are already answered in the overview.
• Please include the email you registered under so we can match your account up quickly.
• Spell the issue out: what you did, what you expected to see, and what actually came up on screen.

You can also pop back to the homepage to open an account and start using the platform.